md77 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the md77 platform and all its services. By accessing the md77 website, app or services, creating an account, or taking part in any game or betting activity, you confirm that you have fully read, understood and accepted these Terms.

md77 operates a secure and reliable online casino and betting platform for players in Bangladesh. Our services are always conducted in accordance with fair play principles and are protected by SSL encryption.

These Terms have been prepared in accordance with the applicable laws and regulations of Bangladesh. Bangladesh law will apply in the event of any dispute.

2. Account Registration

2.1 Registration Requirements

To create an account on md77, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide accurate and truthful information, including your name, mobile number, email and date of birth.
• You are creating the account on your own behalf and not on behalf of any third party.
• Each person may create only one account.

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. You are responsible for all activity carried out using your account. If you suspect any unauthorised access, notify us immediately via our 24/7 live chat support.

2.3 Identity Verification

md77 may request the necessary documents to complete an identity verification (KYC) process at any time. Withdrawals may be placed on hold until the verification process is completed. md77 reserves the right to close an account if false information is provided.

3. Age and Eligibility Requirements

md77's services are available only to persons aged 21 and above. Minors are strictly prohibited from creating or using an account. We operate age verification measures to protect minors.

• The accuracy of the date of birth must be confirmed at the time of account creation.
• Providing false information during age verification is a punishable offence and may result in account termination.
• Parents and guardians are encouraged to use parental controls to prevent their children from accessing this platform.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

md77 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (BDT/৳).

4.2 Deposit Limits and Rules

• Minimum deposit: ৳300 (for each method).
• Deposits are generally processed instantly.
• Deposits must be made only from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited.

4.3 Withdrawal Limits and Rules

• Minimum withdrawal: ৳500.
• Withdrawal processing time: generally 10–45 minutes.
• Withdrawals can only be made using the same method that was used for the deposit.
• Identity verification may be required before a withdrawal is processed.
• If there is an active bonus on the account, wagering requirements must be met before withdrawing.

4.4 Transaction Cancellation

Processed deposits cannot be cancelled. md77 reserves the right to place on hold or cancel withdrawals in the case of fraudulent or suspicious transactions.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus of up to ৳8,000 on their first deposit. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirements

• A 20x wagering requirement applies to the welcome bonus.
• For example: if you receive a ৳1,000 bonus, you must place ৳20,000 in bets before making a withdrawal.
• There is a set time limit for meeting the wagering requirement; if it is not met within that time, the bonus will be cancelled.
• Some games may contribute at different rates towards the wagering calculation.

5.3 General Bonus Terms

• Each bonus offer has its own terms, which are stated in the details of that offer.
• Abusing bonuses by using multiple accounts is strictly prohibited.
• Bonuses are for internal use on md77 only; conversion to cash is possible only after the wagering requirements have been met.
• md77 reserves the right to modify or cancel any bonus offer.

5.4 VIP Program

md77's VIP program has three tiers: Bronze — up to 0.3% cashback per week; Silver — up to 0.5% cashback per week; and Gold — up to 0.8% cashback per week. Regularly active players have the opportunity to advance to higher tiers over time.

6. Betting and Gaming Rules

6.1 General Gaming Policy

All games and betting activities on md77 are conducted under fair play principles. The outcome of all games is determined impartially using Random Number Generator (RNG) technology.

6.2 Sports Betting

• A bet cannot be cancelled once it has been confirmed.
• If a match is cancelled or postponed, the rules for that bet will be determined based on the situation.
• Real-time statistics apply for in-play betting.
• md77 reserves the right to cancel or amend a bet if an unusual betting pattern is detected.

6.3 Casino Games

• The individual rules for each game are displayed within the game interface.
• If a game is interrupted due to a technical error, md77 will make an appropriate decision following an investigation.
• md77 is not responsible for any bet or game session affected by connection issues.

7. Fair Play Policy

md77 is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited:

• Using bots or automated software to place bets or play games.
• Creating multiple accounts to obtain bonuses or other advantages.
• Dishonestly exploiting any technical error in the system.
• Attempting to influence game outcomes through collusion or conspiracy with other players.
• Using the platform for money laundering or any illegal financial activity.

If such activity is detected, the account will be immediately closed and any associated balance may be forfeited.

8. Account Closure and Restrictions

8.1 Closure at User Request

You may request account closure at any time via our live chat or email. Any pending withdrawals will be processed before closure (where applicable, subject to conditions being met).

8.2 Restrictions by md77

md77 may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Fraudulent or suspicious activity.
• Failure to cooperate with identity verification.
• Being a minor or operating an account on behalf of a minor.

8.3 Self-Exclusion

If you feel that gambling is having a negative impact on your life, please make use of the self-exclusion facility. Our support team will help you lock your account for a specified period of time. For more information, visit our Responsible Gaming page.

9. Limitation of Liability

To the extent permitted by applicable law, md77 is not responsible for:

• Gaming disruptions caused by internet connection issues or device faults.
• System failures or delays by third-party payment providers.
• Losses resulting from unauthorised access to your account (where caused by your own negligence).
• Circumstances beyond md77's control, such as natural disasters, cyber attacks or government directives.

md77 always strives to provide a stable and secure service. Please contact our support team for any technical issues.

10. Privacy & Data Protection

Detailed information about how your personal data is collected, stored, and used is provided in our Privacy Policy. This policy is also an integral part of the terms and conditions.

• Your information is kept secure through SSL encryption technology.
• md77 never sells your personal information or transfers it to unauthorized third parties.
• Information may be retained for identity verification and legal compliance purposes.

11. Dispute Resolution

11.1 Complaint Submission Process

If you have any dispute or complaint, please first contact us via our 24/7 live chat or by email at [email protected]. We review all complaints seriously and try to provide a resolution as quickly as possible.

11.2 Resolution Process

• After receiving a complaint, our team will conduct a detailed investigation.
• During the investigation, the relevant account or transaction may be temporarily suspended.
• md77's decision will be considered final, but this does not deprive you of lawful legal remedies.

11.3 Applicable Law

Any dispute arising from these terms and conditions will be resolved in accordance with the applicable laws of Bangladesh.

12. Changes to Terms and Conditions

md77 reserves the right to change, amend, or update these rules and terms and conditions at any time. For significant changes, a notice will be sent to the registered email or displayed on the site.

Last updated: January 2026. Changes are effective from the date of publication.